Winnipeg, MB – The City of Winnipeg’s annual water meter reading program will resume on May 1, 2024 and will continue until August 30, 2024. Meter readers will be visiting homes weekdays between 9 a.m. and 8:30 p.m.
Meter readers will be wearing a uniform with the City of Winnipeg logo. They will be carrying a hand-held device, and will also present photo identification. Homeowners are reminded to ask for identification before allowing a meter reader into their home.
Meter readers will only knock at front and side doors. They will not knock at back doors.
Homeowners should ensure the water meter is easily accessible and clear of obstructions. All dogs must also be secured either in another room or a kennel before meter readers will enter the home.
We require at least one accurate meter reading per year from each household. If a homeowner isn’t at home when we visit, a meter reading card will be left with instructions on how to provide an accurate meter reading by phone or online at winnipeg.ca/meterreading.
Residents can also contact the Utility Billing Centre by phone at 204-986-2455 or by email at utilitybill@winnipeg.ca.