Province announces expanded access to addictions treatment through virtual walk-in

Manitobans searching for addictions treatment can now access any of the Rapid Access to Addictions Medicine (RAAM) clinics virtually.

The province announced Wednesday, that Manitobans can connect with any RAAM clinic without an appointment using any smartphone, tablet or computer. 

Manitobans struggling with addictions need access to timely supports from trained professionals who can help,” said Housing, Addictions and Homelessness Minister Bernadette Smith. “The new Digital Front Door platform is an innovative approach to increasing access to RAAM clinics that offers another option for those who may face barriers to attending in person for any reason.”

More than $450,000 was provided by the province to support the development of the Digital Front Door platform, enabling existing RAAM clinics to offer virtual drop-in clinics led by nurses

“By introducing the Digital Front Door, we are further reducing barriers to care that people may experience in accessing addiction services, including physical distance from clinics, and providing more options for making the initial contact with RAAM,” said Dr. Erin Knight, medical lead for RAAM, Shared Health. “While there may still be a need for an in-person assessment, many aspects of RAAM services including history, overview of treatment options, harm reduction education and connection to counseling are well suited to virtual care.”

Using the platform, individuals can virtually “walk-in” to RAAM clinics without an appointment using any device.

The minister noted the virtual option reduces barriers to access, including the need to travel, transportation costs and fear of stigma, which prevents many people from receiving the type of services offered by RAAM clinics. 

RAAM clinics are drop-in clinics for people looking for help with substance use and addictions including those who may want to try medical assistance to reduce or stop their substance use. There are currently three RAAM clinics in Winnipeg and clinics in Brandon, Thompson, Selkirk and Portage la Prairie.

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